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Online Workshop: The Promises and Challenges of Alternative Dispute Resolution

Date and time

Wednesday 27. January 2021 at 13:00 to 17:30

Registration Deadline

Wednesday 27. January 2021 at 08:55


Online, No address, No zipcode Frederiksberg Online
No address
No zipcode Frederiksberg

Online Workshop: The Promises and Challenges of Alternative Dispute Resolution

Online Workshop: The Promises and Challenges of Alternative Dispute Resolution

Online Workshop

The promises and challenges of alternative dispute resolution 

27 January 2021  

Organizers: Henrik Lando & Maria José Schmidt-Kessen, Copenhagen Business School, CBS LAW  

Part I – Paper Workshop - On the Effectiveness of ADR and ODR Systems  

13.00 - 15.45 CET  

Paper workshop on the theoretical and empirical study of ADR and ODR systems in a range of different jurisdictions.  

13.00 -13.30: The digitalisation of the English small claims court and how it uses online negotiation and telephone mediation as part of its process  

Pablo Cortés, University of Leicester  

Discussant: Naomi Creutzfeld, University of Westminster 

13.30 - 14.00: Understanding mediation: a research proposal  

Henrik Lando, Copenhagen Business School 

Discussant: Peter Lewisch, University of Vienna

14.00 - 14.15 Break   

14.15 - 14.45  Learning from the ODR schemes of large online platforms: Opportunities and challenges 

Marta Cantero Gamito, CUNEF and University of Tartu

Rafaela Nogueira, Nubank

Maria José Schmidt-Kessen, Copenhagen Business School

Discussant:  Pablo Cortés, University of Leicester 

14.45 - 15.15 Mediation in Danish construction contracts – Challenges, context and points of attention  

Torkil Schrøder-Hansen, Assistant Attorney and mediator at DI - Dansk Byggeri  

Discussant:  Henrik Lando, Copenhagen Business School

15.15 - 15.45  Can mediation lead to private and public efficiency gains? A L&E analysis of the mediation process design following Directive 2008/52/EC in five European countries  

Presenter: Evangelia Nissioti, University of Hamburg 

Discussant: Giuseppe de Palo, Ombudsman for the Funds and Programmes of the United Nations

Part II – Roundtable Discussion: Experiences with ADR Systems – An International Perspective  

16.00 - 17.30 CET  

In the roundtable, each panelist first presents their experience with regard to the theme of the roundtable. The individual presentation is scheduled to last for about 7 minutes. After the presentations, there will be a moderated debate among the panelists concerning some of the main points raised by the presentations. Julia Hörnle (Professor at Queen Mary University, London) will kick-off the discussion by raising the first question to the other panelists.

The theme of the roundtable discussion is how well ADR schemes work in practice and how existing schemes can be improved. We will address questions of how to exploit the potential and how to address limitations of ADR, including: 

  • Can ADR unburden the civil court system and at the same time provide greater access to justice? 
  • Can ADR resolve conflicts more effectively and cheaper without unduly compromising procedural safeguards? 
  • What are the major impediments to a wider adoption of ADR? 
  • Which role can online dispute resolution play in fostering ADR? 

Panel participants:   

Thomas Samsø-Bloch, Director, Danish Mediation Institute:  A friendly wake-up call – why the legal society in Denmark should take greater interest in mediation

Lin Adrian, Associate Professor, Copenhagen University: The ‘doublespeak bug’ in Mediation

Giuseppe de Palo, Ombudsman for the Funds and Programmes of the United Nations (UNDP, UNFPA, UNICEF, UNOPS and UN-Women.): The emperor has no clothes, and Mediation Sleeping Beauty will awake, if Prince Charming shows up with proper attire

Lela Love, Professor, Cardozo Law, Yeshiva University: But what is mediation?  What is being presumed?  

Pablo Cortés, Professor, University of Leicester: Some reflections on online consumer adjudication in England.